Shipping policy
Shipping Policy
Löta, a brand of Laka LLC
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
Delivery delays can occasionally occur.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Area
We currently ship only within the United States. We are not able to ship to PO boxes, APO/FPO addresses, or international addresses at this time.
Damages
Löta is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or us directly at jessica@lotaguthealth.com to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Questions
If you have any questions about your shipment, please contact us:
Laka LLC (DBA Löta) 1630 S Princeton Ave, Unit #251 Arlington Heights, IL 60005, United States Email: jessica@lotaguthealth.com