Shipping policy

Shipping Policy

Löta, a brand of Laka LLC

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 business days
Expedited Shipping 2–3 business days

Delivery delays can occasionally occur.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Area

We currently ship only within the United States. We are not able to ship to PO boxes, APO/FPO addresses, or international addresses at this time.

Damages

Löta is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or us directly at jessica@lotaguthealth.com to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Questions

If you have any questions about your shipment, please contact us:

Laka LLC (DBA Löta) 1630 S Princeton Ave, Unit #251 Arlington Heights, IL 60005, United States Email: jessica@lotaguthealth.com